Privacy Policy
Last updated: January 22, 2026
Introduction
At PHealth AI, we are committed to protecting your privacy and the privacy of your pets. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered pet health monitoring services.
Information We Collect
Personal Information
We may collect personal identification information including but not limited to:
- Name and contact information
- Email address and phone number
- Billing and payment information
- Account credentials
Pet Information
- Pet name, breed, age, and health records
- Behavioral data and activity patterns
- Video and image data for AI analysis
- Biometric data (facial recognition)
Technical Information
- Device information and IP address
- Browser type and operating system
- Usage data and analytics
How We Use Your Information
We use the collected information for:
- Providing AI-powered pet health monitoring and analysis
- Detecting early signs of health issues
- Sending alerts and notifications about your pet's health
- Improving our AI algorithms and services
- Processing payments and managing accounts
- Customer support and communication
Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. All video and image data is processed securely and stored with end-to-end encryption.
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Veterinary partners (with your consent)
- Service providers who assist in our operations
- Legal authorities when required by law
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +852 1234 5678